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Returns & Exchanges

RETURNS AND RIGHT OF WITHDRAWAL
8.1 In accordance with articles 64 and following of Lgs. Decree No. 206/2005, the right of withdrawal consists in allowing the Customer the option of unilaterally withdrawing from the Contract, returning the purchased Products, with a subsequent refund of the Price, without any penalties and without specifying the reason.
8.2 The right of withdrawal is available to individuals who are not acting for purposes that are directly related to any professional activities. Accordingly, resellers and companies are excluded from this right.
8.3 To exercise the right of withdrawal, it will be necessary to send an e-mail to trendmodaitaly@gmail.com within 14 days of receiving the goods. TrendModaItalia will reply by sending the Customer a return identification code. The products must be returned through an express courier with tracking service, at the full expense of the Customer (EU and ITA at the full expense of TrendModaItalia / Selen di Eyup Taskin.).
8.4 Shipping is under the full responsibility of the Customer until receipt is confirmed by the TrendModaItalia warehouse.
8.5 Returned Products must be sent within 7 days of receiving the return identification code and must be returned to the following address: TrendModaItalia/Selen di Eyup Taskin – Via Vittorio Gassman, 17 – 20128 MILANO ITALY Tel +39 3356369924 e-mail: TrendModaItalia@gmail.com. Compliance with the time frame is assessed based on the time the Customer delivered the Products to be returned to the courier.
8.6 In order for the right of withdrawal to be validly exercised, the Products purchased must be returned to the seller intact and with its warranty seal, not used or worn, and in their original packaging, with the original labels unremoved. Products must be carefully packaged in order to protect the original packaging from any damage, writing, or labeling. Returns shall not be accepted if not accompanied by the special return identification code and warranty seal.
8.7 The right of withdrawal is subordinate to an inspection of the conditions of the returned products and consistency with the TrendModaItalia order and returns form.
8.8 If the right of withdrawal has been duly exercised pursuant to the above provisions, TrendModaItalia will give coupon up to purchase value within 7 days of receiving the returned goods. The refund does not cover any of the shipping fees, neither for the original delivery nor for the return delivery, and it is in no way possible to exchange purchased items with other ones.
8.9 If there is no correspondence between the recipient of the Products indicated in the order form and the subject who made the payment, in the event that the right of withdrawal is exercised, any amounts refunded will be returned to the subject making payment, releasing TrendModaItaly from liability.
8.10 Because the right of withdrawal is validly exercised, requires that products purchased are returned undamaged, unused, and unworn, in their original packaging with labels.
8.11 The soles of the shoes must be in perfect condition and show no signs of any kind.
8.12 The product packaging must be accurate, in order to protect the original covers, apposition of writing, or labels.
8.13 Not will in any case accept returns without proper identification code or return.
8.14 TrendModaItalia also reserves the right to refuse unauthorized returns or does not comply with all the conditions laid.
8.15 In this case the goods will be returned to the sender to the address of the original shipment.
8.16 The possible acceptance of these returns however involves a charge equal to 0% of the value of the returned goods.

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Via Vittorio Gassman 17, 20128 Milano (IT)